A toxic cocktail

On Friday I received a reply to my letter to South Gloucestershire Council.

In a word: bullshit.

As predicted Mrs Williams has upheld the charges for the phantom visits.  She has asked the bailiffs if they think they are wrong, and unsurprisingly, they don't think so.  This is akin with asking Mr JT Ripper if he's murdered any prostitutes lately.

It is clear they have no intention of mounting any kind of investigation. The word of their bailiffs suffices for them, and our masters have spoken.  There are some deep flaws in her assertions. Delicious though they are, I do not wish to publish my observations just yet as I may rely on them in court, and don't want to give the game away.

My message to Bristow & Sutor and SGC is that if you think this £42.50 is due, then by all means you are welcome to try collecting it. Mrs Williams has already admitted malpractice but has chosen to take no substantial corrective action. I wonder how a court will view this?

This is now entirely typical of our parasitic public sector, to such an extent that even our MP's have started to notice.  "Britain will face another scandal like Mid Staffs, in which hundreds of patients died needlessly, unless there is a cultural “revolution” (in the public sector).  These are the findings of the Public Administration select committee in a report released today, highlighting a culture of hostility, defensiveness and denial where complaints are concerned.  It is not limited to the NHS.

"As things are, most people believe there is no point in complaining. The shocking collapse of care at Mid-Staffs hospital should be a warning to the whole public sector that too many managers in public services are in denial about what their customers and their staff think about them."

MPs found that managers are often in denial about criticism of the services they are in charge of and the public believes there is little point in making complaints, which is creating a "toxic cocktail".

It is just as well that South Gloucestershire Council recovery department staff are not NHS administrators.  Were that so, their hands would now be dripping with blood.  There are people now pushing up daisies because of low ranking officials like "Mrs Williams", who in their arrogance, indifference and incompetence cannot possibly enterain the idea that they may be wrong.  Their approach to complaints is that if they stonewall for long enough, the plebs will simply go away. I won't. I will give them a taste of that "toxic cocktail". See you in court.